Dauphin County Commissioners Approve Prothonotary’s Conversion to Online Filing of Documents
The Dauphin County Commissioners approved Prothonotary Matthew Krupp working with a software company to convert paper filings to electronic – making a safer, more efficient system that is less dependent on taxpayers.
Currently, civil suits, divorce and custody filings, and other documents involve manual data entry for Krupp and his staff. The documents must be mailed or delivered in person to the Prothonotary’s Office at the Dauphin County Courthouse.
An electronic filing and storage system will “modernize” a current system that is more than 20 years old, Krupp told the Board of Commissioners at a March 10 meeting.
“We have reached a crossroads where filings continue to increase while my staffing remains the same,” Prothonotary Krupp said. “We have found an option that will improve the efficiency of operations without adding to the taxpayer burden.”
The commissioners voted to approve Krupp’s office working with Teleosoft, Inc. on the new system.
An electronic filing system will limit face-to-face interaction at the Prothonotary’s Office – beneficial, especially during a pandemic.
The county will receive a fee for electronic filings, which will offset maintenance costs for the new system.
Krupp explained the three most common filings at his office are civil complaints and divorce and custody filings. Based on 2019 filing counts, fees collected from those three documents would exceed $40,000 a year, Krupp said. There are additional revenue options that will be explored.
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