Emergency Rent & Utility Assistance Instructions and Information

Thank you for your interest in the Dauphin County Emergency Rent and Utility Assistance Program.  Dauphin County has launched new software for the Emergency Rental and Utility Assistance Program also known as ERAP (Rent Relief by Yardi).  The application process is currently paused at this time.

IF you are a landlord or property manager seeking information about applicants, please log on to dauphincounty.rentrelief.com and register an account. No matter how many properties you are responsible for, the fastest way to gain information about the households that have applied for ERAP is through registering at dauphincounty.rentrelief.com.

Please note:  There is a help center on the upper right side after you have created an account which can guide you through the proper set up including having multiple users of your property management organization (Landlord Registration & User Setup) access the information as well as uploading documents and linking each property you rent.

IF you are a tenant/applicant  seeking information on an existing application, please visit dauphincounty.rentrelief.com and click the “forgot your password” link to establish an account.  Please use the same email that you had listed on your previous application.

There is a help center in the upper right side of portal that can guide you, and if you have any questions, you can contact 211 to assist Monday through Friday from 8 am to 8 pm.

  • To be eligible for this grant, you must:
    1. Qualify for unemployment benefits OR experienced a reduction in income, incurred significant costs, or experienced other financial hardship due directly or indirectly to COVID-19 that threaten the household’s ability to pay the costs of the rental property when due;
    2. Demonstrate a risk of experiencing homelessness or housing instability, which may include past due rent and utility notices and eviction notices;
    3. Must be at 80% Area Median Income or below. These incomes can be found below:



FY 2020 Income Limits
Harrisburg-Carlisle Region
*U.S. Department of Housing and Urban Development

1
Person

2
Persons

3
Persons

4
Persons

5
Persons

6
Persons

7
Persons

8
Persons

Extremely Low (30%) Income Limits

17,850

20,400

22,950

26,200

30,680

35,160

39,640

44,120

Very Low (50%) Income Limits

29,750

34,000

38,250

42,500

45,900

49,300

52,700

56,100

Low (80%) Income Limits

47,600

54,400

61,200

68,000

73,450

78,900

84,350

89,800


  • Number of people in household: The number of people in your household includes all adults in the rental unit, whether listed on your lease or not, all children living in the rental more than 50% of the time, and any foster children or adults. Do not include live-in aids. Do not include unborn children.
  • Current total monthly gross household income: Enter the total of all household income sources, including but not limited to wages, business income, social security or pensions, interest on savings accounts, TANF (welfare), unemployment benefits and any other periodic payments or gifts from any source.
  • It is important to create a line of communication with the landlord or utility provider that you owe arrears to. If this line of communication has been severed, a case manager that will reach out to you will help you with that communication.


If you need support in completing your application, you can contact 2-1-1 to be scheduled for an appointment with one of our providers.

If you have any questions, please call 2-1-1 (8AM – 8PM, M-F) or email rentutilityassist@dauphinc.org.   

If you are facing inevitable eviction within the next 14 days, we encourage you to contact the HELP office of Christian Churches United.  They may be able to assist you with other programs more quickly.  That number is (717) 238-2851.


Dauphin County Emergency Rental Assistance Appeals and Fair Hearing Policy (English)

Appeal Request Form (English)

ERAP Flyer