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Good Mental Health


Recovery is a self-determined and holistic journey that people undertake to heal and grow.
Recovery is facilitated by relationships and environments that provide hope, empowerment, choices and opportunities that promote people reaching their full potential as individuals and community members. To learn more about Recovery, read A Call for Change from November 2005 developed by the PA Office of Mental Health and Substance Abuse Services.

Phases of Recovery for Individuals

  • Overwhelmed by the Disability
  • Struggling With the Disability
  • Living with a Disability
  • Living beyond the Disability
    (Spaniol, Wewlorski, & Anthony 2002)

Look for agencies that are recovery-oriented

  • Language of dignity and respect
  • Evidenced based and promising practice Models
  • Healing relationships
  • Empowerment and personal responsibility
  • Consumer involvement
  • Challenging stigma and discrimination
  • Reflective practices and continuous improvement
  • Empowered and involved staff
  • Clarity and congruence in policy and practice
  • Managing conflict
  • Cultural sensitivity
  • Safety

Markers of Recovery in the Individual

  • Being involved in productive activity
  • Having trusted people to turn to for help
  • Having goals one is working to achieve
  • Controlling important decisions
  • Feeling hopeful about the future
  • Having one's symptoms under control
  • Working or attending school
  • Having a sense of belonging

Community Support Program in Dauphin County

It is not a program! It is a Committee of persons receiving services, families, advocates and professionals interested in promoting the principles of Community Support and Recovery.
Click here to learn more about the Dauphin County CSP Committee.

You can also check out the website at

Provider agencies also have advisory committees for persons in recovery to advise agencies on their practices and policies. Check out these agency websites for more information:

Keystone Leadership Council of Keystone Community Mental Health Services

Other sources of support include:
Dauphin County NAMI Family to Family Phone: (717) 233-1164
Double Trouble Support for person with Co-Occurring (Mental Health & Drug and Alcohol Disorders) For Information call your Mental Health Case Manager


The personal and community qualities that enable us to rebound from adversity, trauma, tragedy, threats, or other stresses - and to go on with life with a sense of mastery, competence, and hope. We understand from research that resiliency is fostered by a positive childhood and includes positive individual traits, such as optimism, good problem-solving skills, and treatments. Close knit communities and neighborhoods are also resilient, providing support for their members.

Individual Protective Factors that Facilitate Resiliency

Life Skills
Inner Direction
Positive View of a Personal Future
Love of learning


Look for Agencies that Help Build Resiliency

They promote close bonds with healthy family and friends
They promote education about you, your mental illness and recovery
They use a style of interaction which is open, honest and focused on you.
Staff understands and uses clear professional boundaries in their conduct.
They encourage you to have supportive relationships.
They appreciate and encourage you to volunteer and participate in community life.
They assist you in accessing resources that move you toward independence
They have high and realistic expectations for you and support your success.
They help you set goals and master new skills.
They show you new opportunities for decision-making and self-determination.

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