The Dauphin County Emergency Management Agency (DEMA) takes on the dual role of serving as the County’s primary Public Safety Answering Point (PSAP) for 911 and non-emergency phone calls, as well as preparing for emergencies that may occur through planning and the Emergency Operations Center.
DEMA uses the federal “all-hazards” principle to help the citizens, municipalities, and businesses within the County prevent against, prepare and mitigate for, respond to, and recover from natural and manmade disasters.
The Emergency Communications Center (ECC) answers an average of over 1,250 emergency and non-emergency calls a day, and dispatches municipal police, fire and emergency medical services (EMS) to provide assistance to County residents and visitors.
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