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Dauphin County Court of Common Pleas
Americans with Disabilities (Title II) Act Policy
 
Dauphin County Court of Common Pleas complies with Title II of the Americans with Disabilities Act (ADA) which provides that “no qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of a public entity, or be subjected to discrimination by any such entity”.  42 U.S.C.A. §12132.  Pursuant to that requirement, if you are an individual with a disability who needs an accommodation in order to participate in any judicial proceeding or any other service, program, or activity of the Dauphin County Court of Common Pleas, you are entitled, at no cost to you, to the provision of certain assistance.  The ADA does not require the Dauphin County Court of Common Pleas to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
 
If you require an accommodation under the ADA, it is recommended that you make your request as soon as possible or at least three (3) business days before your scheduled participation in any court proceeding or Dauphin County Court of Common Pleas program or activity.  All requests for accommodation, regardless of timeliness, will be given due consideration and if necessary, may require an interactive process between the requestor and the Dauphin County Court of Common Pleas to determine the best course of action.
 
To request a reasonable accommodation, please complete the Request for Reasonable Accommodation Form and return it to:
 
 
 ADA COORDINATOR
Dauphin County Court Administrator’s Office
3rd Floor
Dauphin County Courthouse
101 Market Street
Harrisburg, PA  17101
(717) 780-6630
FAX  (717) 780-6463
 
  
Dauphin County Court of Common Pleas
Americans with Disabilities (Title II) Act Grievance Procedure
 
This grievance procedure is established for the prompt resolution of complaints alleging any violation of Title II of the Americans with Disabilities Act (ADA) in the provision of services, programs, or activities by the Unified Judicial System (UJS).  If you require a reasonable accommodation to complete this form, or need this form in an alternate format, please contact the ADA coordinator at the address provided at the end of this policy document.
 
To file a complaint under the Grievance Procedure please take the following steps:
 
1.    Complete the complaint form and return to the ADA Coordinator at the address provided at the end of this policy document.  Alternative means of filing complaints will be made available for persons with disabilities upon request.  The complaint should be submitted as soon as possible but no later than sixty (60) calendar days after the alleged violation.
 
2.    Within fifteen (15) calendar days of receipt of the complaint, the ADA Coordinator or their designee will investigate the complaint, including meeting with the individual seeking an accommodation, either in person or via telephone, to discuss the complaint and the possible resolutions.  Within fifteen (15) calendar days of the meeting, the ADA Coordinator or their designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio.  The response will explain the position of the 12th Judicial District and offer options for substantive resolution of the complaint.
 
3.    If the response to the complaint does not satisfactorily resolve the issue, the complainant may appeal the decision within fifteen (15) calendar days after receipt of the response to the District Court Administrator at the address provided at the end of this policy document.  Within fifteen (15) calendar days after receipt of the appeal, the District Court Administrator will meet with the complainant to discuss the complaint and possible resolutions.  Within fifteen (15) calendar days after the meeting, the District Court Administrator will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
This grievance procedure is informal.  An individual’s participation in this informal process is completely voluntary.  Use of this grievance procedure is not a prerequisite to and does not preclude a complainant from pursuing other remedies available under law.
 
The UJS Policy on Non-Discrimination and Equal Employment Opportunity also encompasses disability-related issues and provides complaint procedures for UJS court users.  Any employment-related disability discrimination complaints will be governed by the UJS Policy on Nondiscrimination and Equal Employment Opportunity.
 
Both the ADA Coordinator and the District Court Administrator can be contacted at:
 
          Dauphin County Court Administrator’s Office
          3rd Floor
          Dauphin County Courthouse
          101 Market Street
          Harrisburg, PA  17101
          Telephone:  (717) 780-6630
          FAX:  (717) 780-6463
 
 
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