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Services & Support

Services Offerings

Services offered by the IT Department include the following:
  • Implementing, maintaining, integrating, and upgrading departmental computing systems
  • Equipping end users with desktop PCs, peripherals, and productivity software
  • Installing and maintaining telecommunications networks and equipment
  • Planning, administering and supporting data center enterprise systems
  • Providing leadership, guidance and management for the long-term planning and integration of IT strategies and projects
 

Support Offerings

In pursuance of our goals, the IT Department oversees the following functional areas:
  • Help Desk user support for call tracking and problem resolution
  • Employee technical training program
  • Systems support and configuration
  • Security of technical operations
  • IT procurement and asset management
  • All Web and Web-related support
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County of Dauphin, Department of Information Technology
2 South Second Street, Fifth Floor
Harrisburg, PA 17101-1295
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